Sequoia Brands is offering a completely risk-free trial of our True Induction cooktops (single and dual versions.) We are so sure you will love the speed and ease of induction cooking that you will never want to go back. If you do choose to return it for a refund, please make sure it’s within 30 days of purchase and return it to the authorized dealer. We will refund your shipping charges both ways including the purchase price of the cooktop. Your decision to try induction cooking can be completely risk-free when you choose True Induction cooktops.
INSTRUCTIONS FOR RETURN:
1. Contact Sequoia Brands within 30 days and obtain a return authorization number: returns@sequoiabrands.com
2. Ship the induction cooker to:
Sequoia Brands
RA# [insert return authorization number here]
13100 State Road 54
Odessa, FL 33556
3. Include:
a. Copy of the original purchase receipt showing purchase price, date of purchase and shipping charges.
b. Copy of the receipt for return shipping charges.
c. Address for the refund check to be mailed to.
4. After receiving the product back, Sequoia Brands will process the refund in approximately 7-10 business days and issue a refund check through USPS mail.
*Shipping charge refunds apply to ground shipping and domestic US only. Express shipments or international shipments are not eligible for refund.